Holding the Front Door
Mental health administration staff are often the first voice a person in crisis hears - and one of the few constants throughout their entire service journey. Yet almost no training exists for the role. Holding the Front Door changes that.
Time & Location
Date and time is TBD
Location is TBD
About the event
Holding the Front Door is Australia's only professional development workshop built specifically for mental health administration staff. Developed from inside the field - not adapted from generic customer service training - it gives administration staff, intake workers, and reception leads the frameworks, confidence, and language to manage complex first contacts, support distressed callers, and sustain themselves in a demanding role. One day. Six modules. Face to face.
Tickets
Participant Entry
$395.00
GST included
Total
$0.00