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The Other Side of the Door
A half-day professional development workshop designed to give clinical staff and team leaders genuine insight into what their administration colleagues experience every day.
Who It's For
- Clinical staff working alongside administration and front-facing teams
- Team leaders and supervisors in mental health services
- Service managers wanting to strengthen the working relationship between clinical and admin staff
- Any clinician curious about what happens before a client reaches them
Key Outcomes
- A genuine understanding of the complexity, emotional load, and judgement calls involved in the mental health admin role
- Stronger communication and working relationships between clinical and admin staff
- A whole-of-service perspective that reduces the divide between from-of-house and clinical teams
- Practical language for acknowledging and supporting administration colleagues
Workshop Details
1/2
Day
4
Modules
24
Participants
Face to Face
Format
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